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I was welcomed in with open arms from the very moment I arrived. From planning the procedure to the hair transplant itself. It was a fantastic and professional service from start to end. Will and Dr Ness were great and both very clear about everything at all stages. I only had my transplant a few days ago but so far all good and the aftercare has been super as well.
I recently had my second hair transplant at Harley Street Hair Clinic with 2000 grafts, and once again, the experience was fantastic. The staff were exceptional, just like last time, and I felt completely comfortable with everything taken care of. The procedure was smoother and quicker than my first, as I was in and out in a day. Having the same doctor again was very reassuring. A special thanks to Will, who has been a constant source of support throughout the process. His expertise, attentiveness, and willingness to answer any question or concern at every stage made the experience stress-free. My recovery is going great, and I’m thrilled with my new hairline. The aftercare is simple to follow, and now it’s just a matter of being patient. I’m so glad I chose Harley Street Hair Clinic again – thank you to all the staff who looked after me!
William made me feel very comfortable
Highest possible service from the minute I walked in to HSH …staff and team were fantastic ..would recommend these guys to anybody seeking hair restoration..
Arranged for a 2.00 phone call,
Took time off work, no phone call, reception not a clue, just said nobody is available, absolute joke of customer care, complete waste of time
I had my FUE hair transplant 10 days ago with Dr Vida and I must say it was the best clinic I can choose. Like many, male pattern baldness is hereditary and I had noticed significant hair loss despite using Regaine for 10 years – which may have decelerated the process a little.
I had my first consultation with Will in February who is the patient adviser, he explained everything to me about the FUE procedure from pre op and post op. He also advised the importance of maintenance and the following day I had purchased 1mg Finasteride upon his recommendation. Will was excellent with his caring and professional attitude. I met Dr Kovacheva who was excellent, she further explained maintenance of hair loss and FUE procedure to me. Will also suggested I do my own research on the FUE procedure along with some information he emailed across later and to also visit various clinics to see what I was comfortable with before deciding to go ahead as it was a big decision to make and it was my first ever consultation with a hair transplant clinic. This was the right advice as it’s expensive and the final results can take up to 12 months so it’s a huge investment to make, one that should not be taken lightly. He was not pushy whatsoever and did not bombard me with multiple emails/phone calls, just left the door open for me.
I visited 5 other clinics in London, I won’t mention them out of respect, but what was missing were either: hassling me with multiple phone calls, not calling me back despite clinics promising me call backs, clinics putting other clinics down and terming them ‘scam’ clinics, clinics dropping their price down by 30% within a month of a quotation, inexperienced surgeons (2-3 years), extraction done by surgeons but implantations left to technicians and clinics claiming to do 3,600 grafts within a day – some clinics actually stated they would do it over 2 days rather than 1 day with no additional cost…no brainer right?
I decided on Harley Street Hair Clinic for a few reasons. Will has excellent communication skills – he replies to emails within a few hours and goes out of his way to help you without being pushy. I had a second consultation with Dr Vida who specialises in my Asian skin type, does significant volumes of FUE per year and is one of the most experienced surgeons in the UK. I felt relaxed during the consultation, he explained how he would do all the extraction and implantation over 2 days for the 3,600 grafts, he took his time and answered all my questions and I did not feel rushed. Also just coming to the clinic I felt a nice vibrant atmosphere, nothing was rushed and everything seemed to run smoothly and they were extremely professional.
The day before I was quite nervous, not because of the ‘pain’ but the anticipation of what to expect and potential long-term results. Will rang me to check up on me, gave me some sound advice such as not taking the tube over the 2 days (was sweltering heat), went through pre op and post op instructions and answered all my questions.
The day arrived and honestly it was a breeze (after the local anaesthetic went in!). Dr Vida and his team were phenomenal, we chatted away, I watched Netflix, we listened to some music and honestly I didn’t even realise I was getting my hair transplant done! We stopped for frequent breaks so I can stretch my legs out, refreshments and we went at a relaxed pace. They even had Katherine one of the nurses stay behind until I was picked up which was very kind of her. Day 2 went the exact same, in fact I got to catch up on my sleep from the restless night before and I was pleased with the outcome!
Will and I have kept in touch frequently, sending pictures and I’m very pleased with the procedure and my current progress. I came in on day 5 for a check up and Dr Vida was very pleased with it too.
The things that I found challenging post op was: lack of sleep for first 2-3 days (travel pillow helps when sleeping on your back), constant spraying with saline for first few days (setting timer on phone helps), donor area getting itchy and sensitive after a few days (don’t scratch, take antihistamine and paracetamol). The clinic have a strict post-op protocol which if you follow then you won’t get any infections or significant swelling around your forehead.
So for anyone considering a hair transplant, do your research, take preventative medication, pick a clinic and surgeon you feel the most comfortable with that will communicate with you regularly and are readily accessible. Good clinics won’t undercharge and will have similar competitive prices, if it sounds too good to be true, it probably is best to void!
It was my second hair transplant with HSHC. The team (in particular Will) were incredibly professional and helpful. The team take all the time in the world to answer any little question or doubt the patient may have. Both times I have been particularly impressed by how attentive they have been during the days post surgery. It is also clear how they keep on developing and investing to be at the forefront of their field.
Thank you all – this is life changing!
I was worried about going ahead with this but after talking to Layuak felt more comfortable about doing it so booked up and must say best thing I have done there was very little pain everyone there where where lovely made me feel at ease and the aftercare was great can’t say a bad thing, going back for one more sitting hopefully in December this year and looking forward to it, would and have recommended them 100%,
My experience with the team at Harley Street Hair Clinic has been amazing, the whole team through out the process has been fantastic, professional, friendly and supportive. Their after care and support has been reassuring you are more than just another patient
I would like to thank Will for his excellent customer service and knowledge throughout the process of my transplant, and also Daniel, who was the doctor I had for my procedure, he made me feel relaxed and kept the pain minimal.
From the first moment I stepped in the clinic for my initial consultation, I felt at ease and reassured. I was made to feel welcome, and all my questions and concerns were answered with knowledge and professionally.
Most importantly, I’m delighted with my new hairline and how natural it looks. I would highly recommend HS Hair Clinic and I’m sure I’ll be back in the future.
Thank you all once again.
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