Name Review

From my first contact to Claudia cagla it was all smooth , from the word go she made me calm ,as I was very scared , I travelled alone and she met me there , the hospital was welcoming clean airey and lots of natural light .I had all tests done and was ready for my op , all staff there were brilliant ,Claudia was so helpful messaging me while in hospital checking on me , opperation went smoothly , I’d highly recommend this clinic , I couldn’t of asked for anything better , room big , shower tv arm chair , very quite so I got a good night sleep , my surgery went well I’m now week 11 and 4 stone down , my whole life has changed , I exercise daily ,I eat well and Claudia is still messaging me checking I’m OK

10 /10 thank you x

From my first contact to Claudia cagla it was all smooth , from the word go she made me calm ,as I was very scared , I travelled alone and she met me there , the hospital was welcoming clean airey and lots of natural light .I had all tests done and was ready for my op , all staff there were brilliant ,Claudia was so helpful messaging me while in hospital checking on me , opperation went smoothly , I’d highly recommend this clinic , I couldn’t of asked for anything better , room big , shower tv arm chair , very quite so I got a good night sleep , my surgery went well I’m now week 11 and 4 stone down , my whole life has changed , I exercise daily ,I eat well and Claudia is still messaging me checking I’m OK

10 /10 thank you x

Please do not book with this company. They look good on the surface, that’s why I booked with them – but they do always say you should judge a company on how they behave when things go wrong – and that’s when Clinics United revealed themselves to be dishonest, uncaring, con merchants.

I did months of research before choosing this clinic/Dr for my surgery and I felt very confident in my decision, until a week before I was due to travel.

I needed the procedure to be carried out at the end of March so that the downtime involved would tie in with my work and other commitments , I started sending my pictures to many clinics and surgeons in December.

The Clinics United contact I was dealing with was Alex, she said she had forwarded my pictures to their preferred surgeon for this procedure, Dr Cemal Firat. She came back to me quickly with his suggestions and a price. I researched Dr Cemal Firats instagram and private website (I followed this same process with many different clinics and surgeons) I was impressed with his before and after pictures, it wasn’t the cheapest quote I had, but I didn’t want to base my decision purely on price, this surgery was on my face, and I wanted to feel confident in the surgeons skills. In January I booked the procedure, the deep plane face and neck lift that I had originally requested, and also a lower blepharoplasty, as apparently advised by the surgeon when he saw my pictures.

I booked the time off work, arranged my schedule to allow for the recovery time, booked my flights for 24th March 2024 and surgery was booked for the day after my arrival.

The week before I was due to leave, on my recommendation, a friend also enquired about a procedure with clinics united. She asked specifically for my surgeon as she knew I had already done my homework on him. She was told that he was no longer going to be working with them as he’d put his prices up.

I contacted Alex and asked if everything was ok for my surgery, she said it’s the first she’s heard of it but if there was any issue she had another surgeon that will do it and forwarded me a link to his instagram account. Alarm bells rang and I wrote back to her saying I was really worried and wanted to go with the surgeon I have researched. She started showing her true colours then. Very sharp replies, basically said ‘it will go ahead as planned, it’s you that’s saying otherwise, as far as I’m concerned all is well’ She said she would check with his assistant on Monday and confirm to me. I heard nothing back from her so contacted her again on the Tuesday. She replied to give her an hour and she’d be in touch to discuss it. So I knew by then something was wrong. 3 or 4 hours later she messaged me this….

‘’After discussing many times with the surgeon Prof dr cemal Fırat, he asked about more money, after discussing with my manager , he said that the surgeon has no right to increase the price after dealing with the patient.

When i asked him why you didn’t inform me before, he said once the patient come to do the consultation , i will inform her which is unprofessional to do it.

Because of that we stop working with this surgeon.

We have another surgeons we are working with them, which are all professional,also the patients are very very satisfied.

Professor dr fikret eren, he is a very good surgeon, specifically in face and neck lift, we advise you to do your surgery with him, under our responsibility.

Trust me he is a very good surgeon.

Also i can promise you to have a good result’’

I looked at the other surgeon she recommended, he had no before and after pictures on his Instagram, it was mainly picture’s of him doing injectables (fillers, botox etc).

I was so upset, I rang her and said i wasn’t comfortable with this surgeon. She said ‘you knew nothing about the other surgeon until I recommended him and now I’m recommending this one, what’s the difference’ I said he had no pictures of his work for me to view. She claimed this was because some people don’t want to have their pictures on social media, and he respects his patients privacy! Utter rubbish, maybe you’d have the odd shy patient, but before and after pictures are how all surgeons in Turkey get their work.

I had obviously completely lost confidence in clinics united at this point but everything was arranged for me to leave in just 5 days time and I knew if I didn’t go then I wouldn’t be able to rearrange it for another 18 months. In desperation asked how much extra it would cost to have the original surgeon. She said €3000! If it had been a few hundred pounds I would have made up the difference but that was ridiculous!

There was more I wanted to write but I have ran out of characters but their poor and uprofessional approach continued. This has turned into a really long post but if it stops one person booking with this terrible company then it’s worth the time I’ve taken to write it. Good luck

Please do not book with this company. They look good on the surface, that’s why I booked with them – but they do always say you should judge a company on how they behave when things go wrong – and that’s when Clinics United revealed themselves to be dishonest, uncaring, con merchants.

I did months of research before choosing this clinic/Dr for my surgery and I felt very confident in my decision, until a week before I was due to travel.

I needed the procedure to be carried out at the end of March so that the downtime involved would tie in with my work and other commitments , I started sending my pictures to many clinics and surgeons in December.

The Clinics United contact I was dealing with was Alex, she said she had forwarded my pictures to their preferred surgeon for this procedure, Dr Cemal Firat. She came back to me quickly with his suggestions and a price. I researched Dr Cemal Firats instagram and private website (I followed this same process with many different clinics and surgeons) I was impressed with his before and after pictures, it wasn’t the cheapest quote I had, but I didn’t want to base my decision purely on price, this surgery was on my face, and I wanted to feel confident in the surgeons skills. In January I booked the procedure, the deep plane face and neck lift that I had originally requested, and also a lower blepharoplasty, as apparently advised by the surgeon when he saw my pictures.

I booked the time off work, arranged my schedule to allow for the recovery time, booked my flights for 24th March 2024 and surgery was booked for the day after my arrival.

The week before I was due to leave, on my recommendation, a friend also enquired about a procedure with clinics united. She asked specifically for my surgeon as she knew I had already done my homework on him. She was told that he was no longer going to be working with them as he’d put his prices up.

I contacted Alex and asked if everything was ok for my surgery, she said it’s the first she’s heard of it but if there was any issue she had another surgeon that will do it and forwarded me a link to his instagram account. Alarm bells rang and I wrote back to her saying I was really worried and wanted to go with the surgeon I have researched. She started showing her true colours then. Very sharp replies, basically said ‘it will go ahead as planned, it’s you that’s saying otherwise, as far as I’m concerned all is well’ She said she would check with his assistant on Monday and confirm to me. I heard nothing back from her so contacted her again on the Tuesday. She replied to give her an hour and she’d be in touch to discuss it. So I knew by then something was wrong. 3 or 4 hours later she messaged me this….

‘’After discussing many times with the surgeon Prof dr cemal Fırat, he asked about more money, after discussing with my manager , he said that the surgeon has no right to increase the price after dealing with the patient.

When i asked him why you didn’t inform me before, he said once the patient come to do the consultation , i will inform her which is unprofessional to do it.

Because of that we stop working with this surgeon.

We have another surgeons we are working with them, which are all professional,also the patients are very very satisfied.

Professor dr fikret eren, he is a very good surgeon, specifically in face and neck lift, we advise you to do your surgery with him, under our responsibility.

Trust me he is a very good surgeon.

Also i can promise you to have a good result’’

I looked at the other surgeon she recommended, he had no before and after pictures on his Instagram, it was mainly picture’s of him doing injectables (fillers, botox etc).

I was so upset, I rang her and said i wasn’t comfortable with this surgeon. She said ‘you knew nothing about the other surgeon until I recommended him and now I’m recommending this one, what’s the difference’ I said he had no pictures of his work for me to view. She claimed this was because some people don’t want to have their pictures on social media, and he respects his patients privacy! Utter rubbish, maybe you’d have the odd shy patient, but before and after pictures are how all surgeons in Turkey get their work.

I had obviously completely lost confidence in clinics united at this point but everything was arranged for me to leave in just 5 days time and I knew if I didn’t go then I wouldn’t be able to rearrange it for another 18 months. In desperation asked how much extra it would cost to have the original surgeon. She said €3000! If it had been a few hundred pounds I would have made up the difference but that was ridiculous!

There was more I wanted to write but I have ran out of characters but their poor and uprofessional approach continued. This has turned into a really long post but if it stops one person booking with this terrible company then it’s worth the time I’ve taken to write it. Good luck

Ich fand meinen Aufenthalt sehr schön und angenehm, alle haben sich um mich sehr gut gekümmert und ich fühlte mich sehr wohl dort.

Am besten natürlich die Fatma, eine tolle Frau, sie unterstützt mich sehr gut. Bin sehr froh sie kennengelernt zu haben.

Ich fand meinen Aufenthalt sehr schön und angenehm, alle haben sich um mich sehr gut gekümmert und ich fühlte mich sehr wohl dort.

Am besten natürlich die Fatma, eine tolle Frau, sie unterstützt mich sehr gut. Bin sehr froh sie kennengelernt zu haben.

Der komplette Aufenthalt war super durchgeplant. Wir wurden vom Flughafen abgeholt und ins Hotel gebracht. Am nächsten Tag war dann der Eingriff. Der Eingriff verlief ohne Komplikationen. Bei Fragen konnte ich mich direkt an Fatma wenden und bekam auch sofort eine Antwort drauf. Ich kann Clinics United sehr empfehlen

Der komplette Aufenthalt war super durchgeplant. Wir wurden vom Flughafen abgeholt und ins Hotel gebracht. Am nächsten Tag war dann der Eingriff. Der Eingriff verlief ohne Komplikationen. Bei Fragen konnte ich mich direkt an Fatma wenden und bekam auch sofort eine Antwort drauf. Ich kann Clinics United sehr empfehlen

Perfekt…Freundlich, professionell, kompetent,

I can truly recommend this Clinic. My friend did her gastric sleeve almost 8 months ago and I was also interested. When I arrived a driver picked me up from the airport and drove me to the hospital. Fatma was already there and translated the upcoming paperwork.