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Really professional service from start to finish.
Made to feel really relaxed on the day of the procedure and the staff were amazing throughout.
The aftercare has also been superb. From the cleans to any advice that is required is always given very quickly.
HQ look after you extremely well, the planning and time to discuss, the after care and the ongoing attention makes you feel very safe and cared for, I really have appreciated their efforts.
I honestly couldn’t recommend Head Quarters enough. Linsey was available to answer any queries and also assisted with booking the hotel, which made the experience effortless as we were travelling from Ireland. The morning of the procedure I had a meeting with Dr. Matt where he designed my ideal hairline to look as natural as possible. The first few hours, the.dedicated team created incisions in the scalp. We paused l for a short break before completing the second step, which is the extraction of the hair grafts. The positioning can be testing but the team was attentive to my needs and would stop to allow me to get comfortable. We then stopped for a 45-minute lunch break where I was provided with a light lunch .The last step is the implantation. This was the most difficult part of the procedure, however Dr. Matt and team managed the pain expertly well. All in,I was in and out after 8 hours. The after care I received was first class – saline solution, medication and travel pillow – the most I had to think about was dinner. The team as a whole is absolutely fantastic. I am 10 weeks post transplant, and I can already see brilliant results. The key selling point for me personally is that this was a really important step for me to take, and I really felt the clinic cared about what they do, and that’s getting the best results possible – I was absolutely not a number . I could not fault them.
Awesome experience with HQ
All staff are amazing, put you at ease from start to finish, and they really want to make sure you have a great result.
Deciding to have a hair transplant was big decision for me, but I have to say from the moment I first walked through the doors at Head Quarters I knew I’d made the right decision.
All the staff there are super friendly and professional, it really does put you at ease and reassure you, from my first consultation to my second head wash the staff have been first class, and I’m really looking forward to going back for my 3 month post surgery examination.
Anyone who is considering going ahead with a hair transplant I strongly recommend booking a consultation with Head Quarters, it’s definitely worth it.
I felt really well taken care of by HQ. From the consultations to the procedure, Dr Matt talked me through everything and it was all made clear. I was a bit worried about the procedure but Matt, Lindsey on reception and all the girls who worked on my transplant were so friendly and professional and made the experience so much more comfortable. They made me feel at ease the whole time and that took the stress away.
Honestly just all the staff were lovely and I recommend HQ to anyone looking to have a hair transplant procedure in this country.
Here’s a refined version of your review:i felt welcomed and completely at ease from the moment I arrived. I highly recommend this place to anyone considering a hair transplant. The results are outstanding, and the service throughout the entire process was exceptional!
Getting a hair transplant is one of those things you often plan but never get around to. On June 26, 2023, I finally went through with it, and the experience was surprisingly straightforward. The staff were incredibly professional and friendly, making me feel comfortable throughout the entire process. The day itself flew by—it was quick and, strangely enough, quite enjoyable. I was given the option to watch anything I wanted, but I chose to listen to the radio and chat with the staff instead.
Now, over a year later, I’m thrilled with my decision. The aftercare team has been consistently supportive, always available to answer any questions I have. Every visit is met with a warm coffee and friendly smiles, making each follow-up a pleasant experience. I’m truly glad I took the steps to get the transplant.
HQ was recommended to me for a hair transplant by someone who had theirs done 18 months ago, so I could already see the excellent results which looked very natural. After a consultation I went for an FUE procedure. I was anxious prior to the procedure but once there was looked after and made to feel at ease. The procedure was pain free and professionally carried out by Dr Matt Egan and the team. The aftercare has been great, with all my questions answered promptly which has been really helpful. I wouldn’t hesitate to recommend them to anyone who maybe considering it themselves.
Being in the hair industry myself I did a lot of homework before deciding to use HQ in Cardiff . I have met quite a few people who have been through this procedure and it’s something you really do want to get right first time . Having seen a few horror stories about things going wrong abroad (not naming any countries) doing this at a cut price, which you can often tell (from the hairline ect). Plus there is no after care service or back up .
The whole experience was pleasant and stress free, the staff were professional, respectful and informative .
The process doesn’t hurt, some parts I actually fell asleep. The recovery was very easy with no real discomfort.
It has only been six weeks for now and can’t wait for the end result.
I can’t recommend HQ enough, you really do get what you pay for ,
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